Under Dale Phillips' leadership, Mark-Taylor Residential has become the leading provider of management services to luxury apartment properties in the Phoenix metropolitan area. In terms of numbers, that adds up to a portfolio of more than 10,000 units for institutional owners and private investors. Phillips has driven much of that growth, drawing on his experience in resort management, advertising, and construction to expand Mark-Taylor’s development activity and third-party management accounts.

Phillips, who joined Mark-Taylor in 1995 as an asset manager, is credited with introducing a highly successful team approach to Mark-Taylor, which brings together finance, marketing, and operations to deliver superior returns to owners. He also has supported the creation of a company culture that encourages employees to think entrepreneurially and devise innovative programs that boost resident satisfaction, operating efficiencies, and overall profitability. Phillips belongs to the Arizona Multihousing Association Board, the National Multi Housing Council’s advisory board, and the National Apartment Association.

Demara, a certified CPA, is responsible for the management of the accounting staff, financial reporting, tax planning and compliance for all Mark-Taylor Companies and affiliated investment entities. Clay has extensive experience in multi-family, corporate and industrial finance and accounting along with an advanced systems background with most major property software applications.

Prior to joining Mark-Taylor, Demara was a Regional Controller at Graystar and also served as Controller at Schirmer Management & Development. Clay has a Bachelors degree in Accounting from Oakland University in Rochester Hills, Michigan and is a member of the Arizona Multi-housing Association.

John joined Mark-Taylor Residential in 2002 and is responsible for new business development, financial and operational performance of over 10,000 units.  John has a habit of over-delivering on behalf of his clients, resulting in new projects and expanded relationships. Not only can he juggle multiple responsibilities, but he’ll do it with a smile and always makes time to help others.  He's a confident leader and earns the respect and admiration of those around him.

John's diverse background includes on-site property management, financial and operational management and as a manager with V-Tek, Inc., he designed electronic component solutions and conducted training/set-up programs throughout North America, Europe, Asia, Central America and Africa.  His computer know-how also comes in handy for those needing help manipulating spreadsheets.

John received his Associates Degree in Electronics from South Central Technical College in 1998 and his Bachelor of Science Degree in Electrical Engineering in 2001 from Concordia College. He is a Licensed Real Estate Agent in Arizona and a member of the Arizona Multi-housing Association.

Kathleen is a 13-year veteran of Mark-Taylor and brings with her more than 17 years of experience in property management including multi-site, new construction, condo conversion and rehab projects in New Mexico, California and Arizona.   As an Asset Manager, Kathleen manages a diverse portfolio of 7 assets and nearly 2,700 units.

She knows our business, our competitors businesses, the industry, the market, other markets, what they're doing, where they're headed, and even a little bit about the international trade deficit. How that helps clients—great dinner table conversation and yes, all that incredible knowledge is applied to our clients’ businesses every day.

Prior to property management, she was a district supervisor with General Telephone Company managing new product development and directory distribution.

Kathleen is a member of the Arizona Multi-housing Association, a Certified Apartment Manager through the National Apartment Association and is a Licensed Real Estate Agent in Arizona.

Jay Dassele, Asset Manager

Jay Dassele began his Mark-Taylor career in 2000, quickly building upon his early success with promotion after promotion. Among his key achievements: handling the complicated task of assisting one of the most publicized sales in the history of apartment management in Arizona; Working closely with brokers and owners to ensure the success of an 18-community portfolio sale that was also one of the most publicized sales in Arizona’s apartment management industry. Now an asset manager, Dassele has the experience and expertise to deliver results for Mark-Taylor clients. His industry recognitions include an Arizona Multihousing Association team achievement award, best community award, and two nominations for Manager of the Year. Dassele is Certified Apartment Manager (CAM) through the Arizona Multihousing Association and a licensed real estate agent in Arizona.

MICHAEL WILSON, Asset Manager

Michael Wilson has been an integral part of the Mark-Taylor team since 2001 bringing success to his teams, owners, and company overall. He has managed challenging property sales and difficult lease-ups alike for new and existing apartment properties. He has worked with onsite associates and investors to establish expectations and achieve outstanding results Wilson's industry credentials include certifications as a Certified Apartment Manager (CAM) and a National Apartment Leasing Professional (NALP), as well as his Arizona real estate license. He also received Mark-Taylor’s Residential Team Achievement Award in 2004. Wilson received his bachelor’s from the University of Arkansas, where he double-majored in sociology and criminology, with a minor in business. Wilson also served with the Arkansas Air National Guard for more than six years.

Director of Sales and Training for Mark-Taylor Residential. More than 13 years of experience in multi-family real estate. The creator of Mark-Taylor’s University and author/facilitator of its 123 courses for more than 300 employees. Both highly creative and competitive, Makssour excels at designing innovative programs that enhance employee performance and drive sales. She is the master craftswoman of a unique customer experience that promotes brand recognition and loyalty. Creator of culture, motivator and driver, her initiatives helped establish Mark-Taylor as a leader in third-party management. Born with the gift of gab, Tina has become a guru of social media for sales, informal learning, and employee recognition. Makssour’s additional responsibilities include ancillary services such as resident screening, renters insurance, lead management and corporate apparel. She is an advocate for the development and implementation of new technology as well as a firm believer that people make the difference.

Makssour holds a Masters in Art History and Archaeology from Southern Methodist University and a Masters in Education from the University of Phoenix. She is a Certified Apartment Manager through the National Apartment Association; has published in professional journals, and is a frequent speaker at industry events. Makssour was the recipient of the 2007 American Express Leadership Spotlight Award.

Roger is responsible for the property maintenance standards for all of Mark-Taylor's communities. He trains, mentors, guides and instructs his service teams to ensure the highest level of maintenance quality is achieved at all times.

Prior to joining Mark-Taylor more than ten years ago, Nahrgang owned a successful maintenance company servicing commercial and residential customers. He also enjoyed a 22-year Army career where he specialized in artillery training programs.

Nahrgang has been honored as Mark-Taylor Service Manager of the Year, received the Mark-Taylor award, the Arizona Multi-housing Service Manager of the Year award and the Arizona Multi-housing Team of the Year award. He attended Winona State College in Minnesota.

KIM ATKINSON, Director of Marketing & PR

Kim Atkinson joined Mark-Taylor in 2006 to head up marketing and public relations, bringing more than 20 years of marketing communications experience to the team. Kim’s chief responsibility is to increase awareness of the Mark-Taylor brand by generating buzz, traffic and leads for each community. Mark-Taylor has been recognized by the NAHB, earning awards for its Summer of Love campaign. The advertising industry has also honored Mark-Taylor for various campaigns with local and regional Addy awards, and AMA Spectrum Awards.

Kim’s work in marketing communications has generated direct results for companies such as Cold Stone Creamery, the Arizona Office of Tourism, DMB Development, Hon-Dah Resort and Casino and the YMCA. Kim majored in Political Science at Arizona State University, finishing her studies in 1993.